Privacy notice

GAP · Legal review: This is a draft. Have it checked by a POPIA professional before the website goes live.

This notice explains how Socs Hardware Solutions ("we") handles personal information that you give us through this website, in line with the Protection of Personal Information Act, 2013 (POPIA).

Who is responsible

Socs Hardware Solutions, Unit A6, Brackenrite Business Park, Kruis Road, Brackenfell, 7560, Cape Town, South Africa.

Information Officer: Mark Sochen. Email: msochen@gmail.com. Phone: 083 324 4465.

GAP · Legal: The company's registered legal name and registration number, and confirmation that the Information Officer is registered with the Information Regulator.

What we collect

When you send an enquiry we collect your name, email address, and, if you choose to give them, your business name, phone number and the products you are interested in, together with your message.

If you apply for a customer account we collect your business name, your name, email address, phone number and, if you give it, your town. We also keep a record of the orders you place and of your login sessions.

This website does not use advertising or tracking cookies. Logged-in customers receive one essential cookie that keeps them logged in.

Why we collect it

To reply to your enquiry, to discuss supplying you, to manage your account, and to process, confirm and deliver your orders. We do not sell your information or use it for marketing without your separate consent.

Who else handles it

Your enquiry is passed to us by email through service providers that host this website and deliver its email. These providers may store or process information outside South Africa.

GAP · Legal: Names of the hosting and email providers once chosen, and confirmation that their terms give adequate protection for cross-border transfers (POPIA section 72).

How long we keep it

GAP · Legal: How long enquiries, customer accounts and order records are kept before being deleted. Tax and accounting records may have to be kept for a set period, so please take advice on this.

Your rights

You may ask us what personal information we hold about you, ask us to correct or delete it, or object to us using it. Contact the Information Officer using the details above.

If you are not satisfied with our response you may complain to the Information Regulator (South Africa): inforegulator.org.za.